SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!
Position Summary:
The Community Account Executive engages prospective Retail Industry clients, sourced through internal sales initiatives, with the primary objective of maximizing the potential of our retailer partner programs
Key Responsibilities:
- Execute on retailer-directed leads; efficiently investigate each Supplier’s current environment while prescribing the best solution to meet their needs
- As a consultant to the Supplier community, act as an extension of our retail partners by communicating their value, the “why”, timelines and requirements tailored to each partner
- Drive maximum adoption via signed agreements of Retail customer vendors as part of a coordinated campaign effort by target date
- Call into prospective customers and existing customers using a consultative sales approach to learn about, understand, and ultimately uncover sales opportunities
- Embrace a sales hunter mindset and seek out new opportunities, including cold calls
- Work through objections or barriers Suppliers may have and effectively convey their message to the Retailer as needed
- Collaborate cross-functionally with account teams to maximize future upsell to Suppliers (small – enterprise level businesses)
- Adopt and apply any new Community program strategy
- Maintain internal and external customer satisfaction throughout the process, including timely and professional responses and working effectively with your SPS account team and management
- Provide feedback on program quality early and often to ensure we are managing Retailer expectations appropriately and changing course where necessary, this includes escalating known or anticipated issues and complications
Location:
This role is in our Breukelen office, Netherlands and the team is in-office 2-3 days per week. The role will involve on-site visits to clients as needed.
Required Qualifications:
- Bachelor’s degree (Economics, Business Administration are preferred) OR a combination of some post-secondary education and some relevant experience in Sales
- Excellent communication, interpersonal and customer engagement skills
- Ability to translate, simplify and clearly communicate (both verbal and written) complex business processes to individuals with varied levels of expertise
- Process focused with a close and meticulous attention to detail
- Demonstrative behaviours around integrity, curiosity, engagement, self-driven initiative, collaboration, relationship building, customer engagement/support, and leadership expectations
- Fluent in English and in Dutch and ideally also Spanish, French or German.
Preferred Qualifications:
- 1+ years of experience in business development
- Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and Salesforce.com
What We Offer:
Launch your career acceleration by integrating into our expanding organization, gaining immediate and full exposure to a dynamic, professional team and impactful projects.
Structured coaching and mentorship designed to foster significant professional development, providing the expertise required for continuous growth.
Exceptional opportunities for rapid advancement where your contributions are directly linked to tangible career progression within our company.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
