Account Executive

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!    

Position Summary:   

In this quota-carrying and fast-paced role, the Mid-Market Account Executive will continuously seek net new business derived from prospecting, territory management, and periodically going onsite. This position will pull in resources from the sales engineering team and work to transition business to our implementation team. Once a new customer is onboard, this account will remain as part of the territory for possible upsell or cross sell. The Mid-Market Account Executive will grow business with a constant mix of new and expanding clients with a strong emphasis on net new customer acquisition. 

Key Responsibilities:   

• Drive a prescriptive sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities) 

• Prospect for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively 

• Engage in all qualified leads/opportunities assigned from a variety of teams (e.g., Channel, Logistics, Analytics, Marketing, Community, Lead Generation) 

• Nurture prospects and current customers; cross-sell and upsell existing subscribers 

• Maintain a rolling 90-day pipeline to meet or exceed ARR quota 

• Collaborate with an account team to understand and leverage existing SPS relationships while cultivating a culture that grows together and aligns with SPS Values 

• Maintain customer satisfaction; respond to customers in a timely manner; ensure the customer has proper alignment with Customer Success 

• Document key findings, progress, insights, and pipeline velocity in Salesforce.com 

Location:   

This role is in our Toronto, Canada office, the team is in-office 3 days per week.      

Required Qualifications:   

• Bachelor’s degree AND 2 years of relevant work experience OR some post-secondary education AND 3 years of relevant work experience 

• Relevant work experience is defined as 2+ years of sales experience with a minimum of 1 year in a commission-based sales role 

• Clear, concise, and confident communicator (verbal, non-verbal, written), including effectively altering vocal tone/inflection, listening, and writing relevant and engaging content 

• Demonstrative behaviours around integrity, relationship building, and leadership expectations 

Preferred Qualifications:   

• Ability to translate and clearly communicate business issues and technical information to individuals with varied levels of expertise 

• Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and Salesforce.com 

What We Offer:    

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. SPS provides the annualized compensation target inclusive of base salary and annualized commission target for this role. 

The total annualized on-target compensation for this role is: $150,000. 

SPS Commerce offers a comprehensive package of benefits including extended healthcare, dental, disability and life insurance, paid time-off, RRSP, stock purchase plan and more. 

Commitment to our Employees:  

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.  

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.