• Business Analyst

    Job Locations AU-Burwood East
    Posted Date 4 weeks ago(6/22/2018 1:09 AM)
    Job ID
    # of Openings
  • Description

    • High Growth International B2B eCommerce Company
    • Fantastic East Burwood location!
    • Staff Social Club, Foosball Table and other perks


     We have an exceptional opportunity for someone looking to start their long-term career with us. We are a company that prides itself on promoting internally and providing opportunities for on-going growth and professional development.

    SPS Commerce is a rapidly growing, publicly traded company that is reshaping the retail supply chain. We are seeking passionate, hard-working team players interested in working in a fast-paced, ever-changing environment.  SPS is a fun, vibrant place to work that offers dynamic/challenging work in a friendly, team-oriented atmosphere.

    As a Business Analyst within a supportive and enthusiastic software engineering team, you will be responsible for identifying and gathering business requirements and assist in developing strong client relationships as the liaison between the team and the client.  You will oversee all aspects of the planning, monitoring and controlling of projects on time, within budget and on specification.


    Customer Orientation: Demonstrated concern for satisfying one's external and/or internal customers.

    Flexibility/Adaptability: Rapidly adapt and respond to changes in environment and priorities.

    Initiative: Identifying what needs to be done in ambiguous situations and doing it before being asked or being required to by the situation.

    Results Orientation: Focusing on the desired end result of one's own work setting challenging goals; focusing effort on the goals, and meeting or exceeding them.

    Personal Credibility: Demonstrated concern that one can be perceived as responsible, reliable, and trustworthy.

    Task Management Skills: – Demonstrate knowledge and hands-on experience with SDLC methodology and phases, while being able to manage and prioritize one's own time.




    • Developing a quantifiable and qualified understanding of market and customer requirements.
    • Use the understanding of the market to formulate a prioritized list of product requirements and the associated justification.
    • Engage in pre and post sale customer discussions to educate customers on solution  capabilities, resolve issues and share future product direction.
    • Work closely with software development teams to provide consistent and concise product development, backlog, and priority direction.
    • Communicate features, benefits & the value proposition for the solution offering to internal and external audiences.
    • Act as advocate for retailers and suppliers and their needs as they look to transform their business to meet the omnichannel needs.
    • Drive projects to completion: analyze & remediate any delays or risk
    • Communicate project and issues resolution status regularly with internal teams and customers by setting up and maintaining project and issue status reports.
    • Coordinate successful deployment for all projects and  provide relevant release documentation and training material.
    • Participate in UAT to ensure full and proper completion of project.
    • Ensure full compliance with the SDLC
    • Develop and maintain close working relationships with  operations and application support teams within SPS Commerce organization.
    • Respond to and resolve customer issues according to SPS standards in a timely, complete, and professional manner.
    • Work with application support group to identify and implement solutions to time-sensitive and high visibility issues




    • Fluency with Agile development
    • Bachelor's or equivalent degree in business or technology
    •  24 months + relevant experience in business analysis with a strong focus on requirements gathering.
    • Exceptional communication, analytical and facilitation skills with an eye for detail
    • Strong quantitative skills and an analytical, data-driven mindset
    • Comfortable operating in a fast-paced, dynamic environment and exhibit grace under pressure.
    • Solid organizational skills.  Ability and desire to successfully manage multiple projects and issues simultaneously
    • Solid understanding of SDLC and project management processes and best practices
    • Knowledge of databases and SQL
    • Proven understanding of modern requirements analysis, specification, verification and the ability to apply them in practice
    • Experience with an object oriented programming language.
    • Experience with JIRA a plus.




    SPS Commerce has the best and brightest minds in supply chain working to change how companies connect with their business partners and prospects. We're a rapidly growing, profitable, publicly traded company who is reshaping the retail supply chain with a compelling value proposition. We are actively seeking passionate game-changers interested in working in a fast-paced, change-centric culture. You will be empowered to shape the trajectory of our business and our success.

    If you are an energetic, innovative individual with a "can-do" attitude and have a creative thinking cap then this might be the right job for you. The successful candidate will be provided with Product training and rewarded with a great working environment in a fun fast-paced team.


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