Site Reliability Engineer - SRE

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!  

Position Summary:  

You would join the SPS Commerce Site Reliability Engineering (SRE) team who is responsible for delivering highly available platform services and deployment automation that empower our product engineering teams with services that are secure, reliable, cost effective, and enable product speed.  

You would work within a fast-paced and collaborative environment, and you would partner with the development team to deliver market leading products and services. This role uses automation and other technologies to intelligently cope with challenging failures while collaborating with various engineering organizations to resolve failure risks at the source.  

The SRE team at SPS approaches Operations as a software problem and aims to apply software engineering approaches to those problems. 

Key Responsibilities: 

• Engineer and maintain highly available, secure, and cost-effective container orchestration platforms such as Kubernetes and ECS 

• Engineer Continuous Integration & Continuous Delivery (CI/CD) solutions that simplify and improve software deployments to enable high velocity for our Product Engineering partners 

• Develop robust monitoring and observability services and patterns to consistently improve the team’s ability to identify, react, respond, and recover from complex failures 

• Collaborate with Technology Engineering, Development, and Product Management to help develop, scale, and improve production systems and services 

• Partner with service teams to provide appropriate documentation, cross-training, architecture planning, capacity management, and recommendations for future state 

• Engineer technical solutions to prevent or reduce the frequency of failures 

• Write clean and correct code, write test plans and identify code quality improvements when reviewing code 

Location: 

This is a hybrid role based in our Brampton Office in Toronto 

Required Qualifications:    

• 2+ years IT experience with a Bachelor’s degree; or 1 years and a Master’s degree; or a PhD without experience; or equivalent work experience 

•  Experience with Golang  

•  Experience in platform and service mesh technologies such as Docker, Kubernetes, 

•  Experience administering Linux 

•  Experience with Amazon Web Services (EC2, IAM, Route53, Cloud Formation) 

•  Experience with immutable and scalable infrastructure (infrastructure as code concepts) 

•  Demonstrated understanding of networking systems, various identity and authorization systems 

Preferred Experience 

•  Experience working with Agile development methodology and task execution 

•  Experience building or operating CI/CD pipelines or other deployment automation solutions 

•  Experience with advanced monitoring solutions such as metrics platforms, logging, distributed tracing 

• Experience developing in Python 

• Experience with Terraform 

What We Offer:    

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.   

The annual salary range for this role is: $71,300 – 89,000 CAD. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.    

SPS Commerce offers a comprehensive package of benefits including health, dental, vision and life insurance, paid time-off, health and flexible spending accounts, stock purchase plan and more.    

Commitment to our Employees:  

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.  

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.