Reliability Engineer

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!  

Position Summary: 

The SPS Commerce Site Reliability Engineering (SRE) team is responsible for delivering highly available platform services and deployment automation that empower our product engineering teams with services that are secure, reliable, cost effective, and enable product speed. Working within a fast-paced and collaborative environment, the SRE team partners with development to deliver market leading products and services. This role uses automation and other technologies to intelligently cope with challenging failures while collaborating with various engineering organizations to resolve failure risks at the source. The SRE team at SPS approaches Operations as a software problem and aims to apply software engineering approaches to those problems.

Key Responsibilities: 

• Engineer Continuous Integration & Continuous Delivery (CI/CD) solutions that simplify and improve software deployments to enable high velocity for our Product Engineering partners
• Develop robust monitoring and observability services and patterns to consistently improve the team’s ability to identify, react, respond, and recover from complex failures
• Collaborate with Technology Engineering, Development, and Product Management to help develop, scale, and improve production systems and services
• Partner with service teams to provide appropriate documentation, cross-training, architecture planning, capacity management, and recommendations for future state
• Engineer technical solutions to prevent or reduce the frequency of failures
• Write clean and correct code, write test plans and identify code quality improvements when reviewing code

Location: 

This is a hybrid role based in our Warsaw office.

Required Qualifications: 

• 3-5 years of relevant experience
• Experience in Python and/or Golang and/or Typescript with software Engineering mindset
• Experience with AWS
• Experience with Docker containerization
• Experience with Prometheus, Grafana, Alertmanager
• Understanding of principles of CI/CD
• Experience with any CI/CD pipelines system (Gitlab, Github, AzDo etc)
• Experience with - open telemetry/observability
• Some knowledge: Istio, Bash, Linux, Terraform, Helm
• Problem solving and collaboration skills

Preferred Qualifications: 

• Experience working with Agile development methodology and task execution
• Experience in platform and service mesh technologies such as Kubernetes, Envoy, Consul, ECS, Mesos/Marathon, etc….
• Experience with advanced monitoring solutions such as metrics platforms, logging, distributed tracing, and the like
• Experience with Kubernetes

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.