EDI Consultant II

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!   

Position Summary: 

We’re seeking an EDI Consultant II to join our Customer Success Team. In this role, you will collaborate with a team of professionals to develop standardized solutions for our customers from United Kingdom and across the EU. You will facilitate problem research, diagnosis, resolution, and follow-up for customer change events, and manage escalated events as needed. You will assist customers through onboarding their SPS product, Assortment.

Key Responsibilities:   

• Perform technical implementation of technology products and track project progress to ensure deadlines are met. 
• Connsult with clients to understand their operational needs and business owbjectives, and keep stakeholders informed of project progress. 
• Conduct tasks and assignments with moderate supervision, using independent judgment as needed.
• Perform text editing and data mapping 
• Work with cross functional teams – retail team, development team and solution team 

Location:   

This is an hybrid role in our office in Breukelen, Netherlands - 1 day per week working from the office

Required Qualifications:    

• Bachelor’s Degree with 2-3 years of related experience, an advanced degree without experience, or equivalent experience. 
• Strong analytical, problem-solving, and troubleshooting skills, with excellent organizational abilities to manage multiple projects concurrently. 
• Ability to apply, test, and reconfigure data rules to achieve desired results. 
• Familiarity with 832 EDI item catalog and experience with text editing and data mapping tools is a plus. 
• General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred
• Previous experience in SAAS companies is a plus
• Previous experience with PIM systems and item data management also a plus

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.