Senior Account Executive

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!   

Position Summary:  

In this quota-carrying and fast-paced role, the Senior Account Executive will continuously seek net new business derived primarily from outbound prospecting, territory management, and periodically going onsite; the position will pull in resources from the account team and work to transition business to our implementation team. Once a new customer is onboard, this account will remain as part of the territory for possible upsell. Customers are constantly expanding and changing, so their needs change as well. In this role, the Strategic Account Executive will grow business with a constant mix of new and expanding clients with a strong emphasis on net new customer acquisition.

100% Direct Sales

Measurement Description: quota based defined sales territory

Key Responsibilities:  

• Drive a prescriptive sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities)
• Prospect for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively
• Collaborate with an account team to understand and leverage existing SPS relationships while cultivating a culture that grows together and aligns with SPS Values
• Work to maintain customer satisfaction; respond to customers in a timely manner; ensure the customer has proper alignment with Customer Success
• Maintain a rolling 90-day pipeline to meet or exceed Annualized Recurring Revenue (ARR) quota
• Nurture prospects and current customers; cross-sell and upsell existing subscribers
• Document key findings, progress, insights, and pipeline velocity in Salesforce.com

Location:  

In this hybrid role, you will be required to work onsite from our Melbourne or Sydney office at least 2 days per week.

Required Qualifications:  

• Bachelor’s degree or 3 years of experience PLUS 8 years of relevant sales experience with at least 5 years in a quota-carrying sales role
• Clear, concise, and confident communicator (verbal, non-verbal, written), including effectively altering vocal tone/inflection, listening, and writing relevant and engaging content
• Demonstrative behaviors around integrity, relationship building, and leadership expectations

Preferred Qualifications:  

• 5 years in a commission-based hunter sales role
• Proven aptitude for sales: bias toward action, engaging, resilient, listener, curious, grit
• Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and Salesforce.com

Commitment to our Employees: 

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. 

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.