SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!
Position Summary:
As the Manager of Sales at SPS Commerce’s Small- and Medium-Sized Business (SMB) Revenue Recovery team (formerly Carbon6 & SupplyPike), you'll lead a high-performing group of Account Executives selling solutions that help suppliers protect and recover revenue lost to retailer deductions. You'll shape the strategy, rhythm, and culture of a fast-moving B2B SaaS sales team while using data to drive smarter decisions and scalable growth.
This is a role for a sales leader who thrives on analytics and execution — someone who can balance coaching and enablement with data-driven insight to unlock team performance. You'll refine sales processes, forecast with precision, and partner cross-functionally to ensure your team is empowered to win.
Key Responsibilities:
- Strategic Sales Leadership: Define and execute sales strategies to meet and exceed SMB revenue targets while aligning with the company’s broader growth goals.
- Analytics-Driven Decision Making: Monitor pipeline health, conversion metrics, and sales productivity to diagnose performance gaps and implement data-backed improvements.
- Coaching & Development: Lead, mentor, and grow a team of SMB Account Executives through clear expectations, skill-building, and performance management that drives consistent results.
- Pipeline & Forecasting Excellence: Oversee lead qualification, deal progression, and forecasting with accuracy — ensuring a predictable revenue engine.
- Process Optimization: Establish and refine sales cadences, tools, and playbooks to create operational consistency and reduce friction for the team.
- Cross-Functional Collaboration: Partner closely with Marketing, Product, and Customer Success to align go-to-market efforts, improve lead quality, and deliver a seamless customer experience.
- Market & Product Expertise: Stay ahead of product updates, competitive shifts, and industry trends to guide proactive, informed sales strategies.
Preferred Qualifications:
- Proven B2B SaaS Sales Leadership: 2–5+ years of experience managing SMB or Mid-Market sales teams with a track record of consistently hitting or exceeding revenue targets. E-commerce & Supply Chain experience a plus.
- Analytical Mindset: Strong ability to dig into sales data, identify trends, and turn insights into strategy. Comfortable with forecasting models, pipeline analysis, and productivity metrics.
- Strategic & Operational Thinker: Skilled at balancing short-term execution with long-term scalability. You know when to build fast and when to design for growth.
- Exceptional Coach & Motivator: Proven success in developing talent, elevating performance, and fostering a culture of accountability and achievement.
- Tech-Savvy: Proficiency in CRM systems (Salesforce, HubSpot) and sales analytics tools; adept at evaluating and optimizing the GTM tech stack.
- Clear Communicator & Influencer: Excellent presentation, negotiation, and communication skills — able to tailor your message across stakeholders and inspire confidence.
- Adaptable & Self-Driven: Thrives in a fast-paced, evolving environment, comfortable navigating ambiguity while keeping the team focused and aligned.
Perks and Benefits
- 💰 We offer a competitive salary along with a Retirement Savings Plan (RRSP) that helps you save for the future that includes employer contributions.
- 📈 Grow with us and take part in our employee stock purchase program (ESPP), allowing you to invest in your future alongside the company’s growth.
- 🦷 Comprehensive Health Benefits which includes access to medical, dental, and vision insurance plans starting on Day 1, ensuring you and your family are well taken care of.
- 🏝️ Enjoy a flexible PTO policy allowing you to recharge and maintain a healthy work-life balance including one floating holiday that can be used anytime throughout the year.
- 💻 Receive a company-provided laptop delivered to your door, ensuring you're equipped for success from Day 1.
- 🍎 Stay energized with complimentary snacks and drinks available in our Toronto Office.
- 🎉 Participate in quarterly or annually company-wide events, off-sites, and socials, fostering team spirit and camaraderie.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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